What should you do if you purchased the wrong Windows/Office version?

If you have already claimed the key: if you purchased the wrong version of Windows/Office and realized it after claiming the key, during the installation process, or at any other time, please contact our support team.

If you haven’t claimed the key yet: if you realize that the purchased version of Windows/Office is incorrect and you haven’t claimed the key yet, you can review and return it from Gamesoo Inventory within 24 hours from the purchase date in exchange for Gamesoo Balance. After that, please contact our support.